Help & FAQ – Hanacure

Help & FAQ

How does it work?

The Lifting Serum is mixed with the Gelling Solution to create a Purifying Compound that absorbs and discharges all impurities deep in your pores. The Purifying Compound fuses with carbon dioxide in the air with our CO2 OctoLift™ technology and creates a strong binding force that produces the lifting and firming effects on your skin. Within 30 minutes, powerful botanical extracts are released to soothe and calm problematic skin while peptides work to target all other signs of aging, revealing a noticeably improved complexion, time after time.

Why is this better than other masks, injections, laser treatments, or facials?

The problem with the skin care industry is that injections are invasive, laser treatments are expensive (which usually only target 1 or 2 problems), and there are hundreds of products that make false claims. Hanacure simplifies the process in addressing all major skin concerns with just one product. There is no other product on the market that shows signs of improvement within 30 minutes and continues to transform with every use.

What’s inside?

We discovered the miraculous combination of the Purifying Compound, natural botanical extracts, and powerful peptides. They all work together to soothe and calm skin while fighting signs of aging. We do not use any parabens, sulfates, or phthalates. All our products are dermatologist tested, hypoallergenic, and never tested on animals. For a detailed ingredient list, please refer to the photo of the box or the "Ingredients" tab on this page: https://www.hanacure.com/products/the-all-in-one-facial-starter

What is CO2 OctoLift™?

CO2 OctoLift™ is the reaction that takes place when the Purifying Compound fuses with CO2 in the air to create a strong binding force that produces the lifting and tightening effects on your face. When fanning your skin, the intensity of the tightness will increase. This helps with fighting signs of aging while the Purifying Compound absorbs the impurities and discharges it from your skin.

What is the Purifying Compound?

The Purifying Compound is made when the Lifting Serum is mixed with the Gelling Solution. In its liquid state, it seeps deep into your pores and begins to react with the CO2 in the air (see CO2 OctoLift™) for lifting and tightening effects. As it resolidifies after fusing with CO2, the Purifying Compound absorbs all the impurities from your skin to be discharged when rinsed.

Who is this made for? Does this work for all types of skin?

Hanacure was designed for all skin types at all ages. We believe steps taken for anti-aging should begin at any age. Everyone deserves a chance at achieving flawless looking skin. Please consult your physician if you are pregnant or nursing before use.

How do I use this?

Each Lifting Serum is paired with a Gelling Solution. Pour Lifting Serum into Gelling Solution, shake well for 20 seconds for Purifying Compound to form and apply it evenly on face, neck, hands with brush. Can use sparingly under eyes but avoid direct contact with eyes, lids, and lips. Rinse thoroughly with warm water after about 30 minutes. For more detailed information and photos, please refer to HOW TO USE.

When should I use this?

We generally recommend using the mask 2 times per week until you achieve your desired results. After that, a few times per month or any time your skin needs a quick pick me up.

The participants in our clinical studies on the Science page were instructed to use our product once every three days for 31 days. However, everyone’s skin reacts differently and results do vary from person to person. Some were able to see dramatic results within just 1 application in 30 minutes, others with more certain skin concerns saw results within a few uses, others with aggressive skin concerns saw improvement after 8-10 uses. 

Similar to exercise, the results are cumulative. You can also view our second Instagram account to see other people's experiences.

How often can I use this?

We recommend once or twice per week but you may use as often as desired. The results are cumulative so with dedicated use, you will notice even better results. Once your skin has completely transformed after several months, you may use less often (once or twice per month) for maintenance or right before an event to look camera ready.

Can I use the mask after CO2 laser, chemical peels, or retinoids?

Laser treatments, peels, and retinoids all require the skin to go through a 1-2 week healing process. The All-In-One Facial is an active treatment with intense tightening and lifting effects, so please wait for your skin to fully recover from those treatments prior to using our mask. Please consult your dermatologist with any concerns.

Why am I red after using this?

Due to the different levels of melanin in our skin, it’s common for people with fair and sensitive skin to experience redness. Don’t worry, it’s only temporary and will subside within 2 hours. Reason for this, is improvement of blood circulation as CO2 OctoLift™ and peptides work to begin skin regeneration.

Does this cause allergic reactions?

Our product is hypoallergenic, we do not use any ingredients that are known to cause any allergic reactions, as confirmed with third party labs for safety standard testing. However, please consult a physician if you notice any irregularities for over 2 hours.

How long do the results last?

Studies found that with dedicated use (1-2 times per week) for 2-3 months, the results can last for several months. Results may vary due to the severity of the skin concern.

Can I use this while pregnant or nursing?

In general, the mask is safe to use while pregnant and nursing. However, since pregnancy can influence how one's skin reacts, please consult with your physician.

The active ingredients consist of peptides and botanicals, and can be found at https://www.hanacure.com/products/the-all-in-one-facial-starter under the "Ingredients" tab.

Are your products vegan?

The All-In-One Facial multi-action treatment mask is vegan.

At what age can you use this?

This product was designed for anyone, at any age. However, if under the age of 16, please ask for parental or legal guardian approval. Beauty can never blossom too early.

Where can I purchase?

Hanacure is available online and we ship worldwide. We are not in any stores yet but are working hard to ensure that our product is available to everyone, everywhere, in the near future.

When can I expect shipment?

We ship out within 1 day after orders are made. Orders made with Standard shipping in the US are delivered within 7 business days. Orders made with Rush shipping are delivered within 3-4 business days. Orders made with Overnight shipping are delivered within 1-2 business days.

Orders outside of the US are delivered around 6-12 business days (depending on customs clearance ). We understand that you are eager to begin transformation, so we will always try our best to beat your expectations.

All orders are shipped on the following Monday if placed on Friday or over the weekend.

What is your shipping and return policy?

Since our product requires pairing and mixing of the lifting serum and gelling solution and each pairing is only for 1 application only, we cannot accept any returns for this product once opened. This is to protect the freshness and integrity of the ingredients in our product. Immediate use is required once the product is opened.

You have 30 days upon receipt of the product for a full refund minus shipping if the product is shipped back unopened.

What if I need to change my shipping address after my order was placed?

We are able to make address changes for you within 1 hour of your order placement. We are unable to make any changes once the order is shipped and with the courier. Please double check your shipping address when placing the order and with the order confirmation.

Will Hanacure have more products?

Yes, we have an entire line of groundbreaking skin care products designed to all work together with the All-In-One Facial and give you the most perfect looking skin. This will be released in the future. To be one of the first to hear about upcoming products, please sign up for our email.

Where is this made?

The Hanacure All-In-One Facial is made in our cGMP laboratory in South Korea.

Why is it made in South Korea?

South Korea is the hub of innovation in the beauty industry as beauty rituals are deeply rooted in South Korean culture. To compete in a hypercompetitive market, Research & Development labs strive to be more innovative in order to stand out. We’ve searched the world and found that there’s no better place than South Korea to develop Hanacure.

Why did the founders create this?

We saw a problem with the congested skin care industry and sought out to develop a more effective and more efficient skin care system. South Korea has long been a leader in skin care as the constant development of innovative formulations and extensive skin care devotions are taken to achieve glowing, age-defying skin. With 20 years of experience in skin care, we’ve redeveloped a traditionally complex system to fit today’s modern lifestyle: strip the complicated process down to one step using one breakthrough formulation.

Our debut product is the All-In-One Facial because we realized that there just had to be an easier and more affordable way to maintain healthy skin without having to go see the dermatologist or facialist every time. We created the ultimate multi-action treatment mask so that you can address any of the most common skin concerns you may be facing or would just like your skin to have a quick pick-me-up. It's like having a facial that you can take anywhere and use at any time.

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