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    All In One

  • What is Hanacure’s All-In-One Facial, and how does it work?

    This is a spa-grade treatment that will lift and firm your complexion while brightening your skin and removing impurities. Hanacure’s Purifying Compound fuses with carbon dioxide in the air and the CO2 OctoLift(r) technology to create a strong binding force that produces lifting and firming effects on your skin. Within minutes, powerful botanical extracts are released to soothe and calm problematic skin while peptides work to target all other signs of aging, revealing a noticeably improved complexion.

  • How often can I use Hanacure’s All-In-One Facial?

    We recommend using the All-In-One Facial once or twice per week, with at least 3-4 days between uses, for a month or until you see desired results. Once you see desired results, we recommend using once every 7-10 days. Apply Hanacure’s Nano Emulsion after the All-In-Facial to maximize the results.

  • How long do the results of the All-In-One Facial last?

    Studies found that with dedicated use (1-2 times per week) for 2-3 months, the results can last for several months. Results may vary due to the severity of the skin concern. There are cumulative results with dedicated use, and with the use of Hanacure’s Nano Emulsion and Hanacure’s Microphol Neutralizing Cleanser.

  • Why is my face red after using the All-In-One Facial?

    The blood circulation in your face will increase as CO2 OctoLift™ and peptides work to begin skin regeneration. Due to the different levels of melanin in our skin, it is common for people with fair and sensitive skin to experience redness. The redness is temporary, and will subside within 2 hours. For those with sensitive skin, we recommend using the facial for 15-20 minutes. However, you may still increase the intensity of the facial by fanning the face, and that will likely not increase redness.

  • Can I use the All-In-One Facial after CO2 laser, chemical peels, acids, microdermabrasion, retinoids, or other medications?

    Laser treatments, peels, acids, RX treatments, microdermabrasion, and certain retinoids all require the skin to go through a 1-2 week healing process. The All-In-One Facial is an active treatment with intense tightening and lifting effects, so please wait for your skin to fully recover from those treatments prior to using our mask. We do not recommend using the All-In-One Facial with severely skin-drying products, or any other products that can cause irritation, such as acne medication. Please consult your dermatologist with any concerns.

  • How do I use the All-In-One Facial?

    Each CO2 OctoLift™ Serum is paired with a CO2 OctoLift™ Solution. Pour the Serum into the Solution, shake well for 20 seconds as the Purifying Compound forms, and apply it evenly on face, neck, hands with brush. Avoid direct contact with eyes, lids, and lips. Rinse thoroughly with warm water after about 20-25 minutes. For more detailed information and photos, please refer to HOW TO USE.

    Nano Emulsion

  • What is Hanacure Nano Emulsion, and how does it work?

    Hanacure’s Nano Emulsion is a multi-peptide, pH neutralizing daily moisturizer designed to improve the skin’s tone and texture. It is formulated with an optimized version of hyaluronic acid, sodium hyaluronate, and squalane, a moisture-locking emollient. Designed to improve your skin’s tone and texture, the product is filled with so many cross-functional, active ingredients that it is equivalent to several serums.

  • How often should I use Nano Emulsion?

    We recommend applying Nano Emulsion twice daily, morning and evening, after using the All-In-One Facial or the Microphol Neutralizing Cleanser. Results are cumulative with dedicated use.

    Microphol Cleanser

  • What is the Hanacure Microphol Neutralizing Cleanser, and how does it work?

    Our Microphol Cleanser is a gentle balm designed to be the perfect starting point from which to build your skincare regimen. Engineered to be pH neutralizing, our daily cleanser includes pholiota, a special mushroom that retains 6000x its water weight to retain moisture while cleansing impurities off the skin. The pH balancing and luscious lather calms irritation and leaves the skin feeling fresh and hydrated after a deep cleanse. Please follow with our Nano Emulsion.

  • How do you use Hanacure’s Microphol Neutralizing Cleanser?

    Scoop a pearl-sized amount into the palm of your hand. Add water and work cleanser into a foamy lather. Cleanse your skin by massaging in circular motions. Rinse thoroughly, pat dry, and let your skin shine through.

  • How often should I use Microphol Neutralizing Cleanser?

    We recommend using twice a day, morning and evening, or after removing makeup, to fully cleanse the complexion.

    General

  • Can I use this when pregnant or nursing?

    Because each woman’s pregnancy and nursing journey is different, we recommend consulting with a physician before use.

  • Why do you use glass in your packaging?

    Hanacure uses medical grade glass vials because they provide the best container closure integrity. CCI is important because it measures how well a container protects what it’s holding from contamination by moisture, oxygen, or chemicals. Plastic cannot effectively ensure protection from contaminates like oxygen or moisture. Glass is the packaging choice that delivers the safest, most effective product to customers.

  • Are your products vegan?

    Our All-In-One Facial, Nano Emulsion, and Microphol Neutralizing Cleanser are vegan and cruelty-free, meaning that we do not test on animals.

  • Are your products noncomedogenic?

    All of our products are noncomedogenic. They also do not contain parabens, sulfates, or phthalates. For comprehensive information on Hanacure’s promise about its products, click here.

  • Are your products hypoallergenic?

    All of our products are hypoallergenic, and safe for sensitive skin. For comprehensive information on Hanacure’s promise about its products, click here. If you notice any irregularities in your skin for over two hours after use, please discontinue use and consult a medical expert.

  • Are your products dermatologist-approved?

    All of our products are dermatologist-approved. For comprehensive information on Hanacure’s promise about its products, click here.

  • Can your products be used on children?

    Our Nano Emulsion and our Microphol Neutralizing Cleanser have pediatric certifications that they are safe to be used on children.

  • Can I use Hanacure’s products with other products?

    Hanacure’s products can be used in conjunction with other products.

  • How old should someone be to use Hanacure products?

    Hanacure’s Nano Emulsion and Microphol Neutralizing Cleanser have both pediatric certifications and are dermatologist-approved, so they can be used by children, teens, and adults. We suggest those under sixteen obtain permission from a parent of legal guardian before using the All-In-One Facial.

  • Does Hanacure work on all skin types?

    Yes! Hanacure is universal skincare: no matter your skin type or gender, it will work for you.

  • I use botox and filler. Can I use Hanacure?

    If you use botox or filler, you can use our Nano Emulsion and our Microphol Neutralizing Cleanser. We recommend consulting with you physician on the time between having botox or filler and using our All-In-One Facial.

  • I use self-tanner on my face. Can I use Hanacure?

    You can use Hanacure’s Nano Emulsion and Microphol Neutralizing Cleanser with self-tanner on our face, but the All-In-One Facial should not be used in conjunction with self-tanner, as it may exfoliate the self-tanner from your skin.

  • Why haven’t I seen results?

    Everyone’s skincare journey is different. We recommend using Hanacure’s products for at least 4 weeks before seeing results: use four All-In-One Facials, the Nano Emulsion twice a day, and the Microphol Neutralizing Cleanser twice a day. The participants in our clinical studies on the Science page were instructed to use our product once every three days for 31 days. However, everyone’s skin reacts differently and results do vary from person to person. Some were able to see dramatic results within just 1 application in 20 minutes, others with more certain skin concerns saw results within a few uses, others with aggressive skin concerns saw improvement after 8-10 uses. Similar to exercise, skincare results are cumulative. You can also view our second official Instagram account, @hanacureeffect, to see other people's experiences and results.

    Payment

  • My purchase didn’t go through.

    Please contact us at customercare@hanacure.com if you are having problems with your payment processing.

    Returns

  • What is Hanacure’s return policy?

    Hanacure can only accept unopened product for returns. For a full refund, excluding shipping, please return your unopened product within 15 days of the received receipt.

  • How do I cancel my order?

    Please contact customercare@hanacure.com to cancel your order. Due to the pace at which we ship, we are unable to cancel orders more than an hour after it was placed.

    Shipping

  • I haven’t received my order.

    We ship within 24 hours after an order is placed. Orders with Standard shipping in the US are delivered within 10 business days. Orders made with Rush shipping are delivered within 3-4 business days. Orders made with Overnight shipping are delivered within 1-2 business days. Overnight orders must be placed by 3 pm PST. Orders placed on Friday or over the weekend will be shipped the following Monday. Orders outside of the US are delivered around 10-20 business days (depending on customs clearance ).

  • I have an address change.

    We are able to make address changes for you within 1 hour of your order placement. Due to the pace at which we ship, we are unable to make changes to an address more than an hour after the order was placed. Please contact customercare@hanacure.com to change your address within an hour of placing your order. We are unable to make any changes once the order has shipped. We ship 1-2 Delivery orders immediately, so we are unlikely to be able to make any changes after those orders have been placed.

    Partnerships

  • I want to partner with Hanacure.

    If you’re interested in partnering with Hanacure, please contact us at partnerships@hanacure.com.

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